WHOSE PRIVACY STATEMENT IS THIS?

GetVoip and its subsidiaries (hereafter referred to as “GetVoip” or “we”) are a group of companies whose parent company is Getspace, a Proprietorship Company in Surat and having its registered address at OS/61, 2nd Floor, Kanaknidhi, Opp. Gandhi Smruti Bhavan, Nanpura, Surat-395001, Gujarat, India.

Any dispute subject to surat jurisdiction only.

We may be contacted at support@getvoip.in

WHAT KINDS OF INFORMATION DOES GetVoip HOLD?

We may collect personal information about you including, but not limited to the following items.

HOW DOES GetVoip COLLECT AND HOLD INFORMATION?

Information is normally collected:

We hold personal information:

All such data is controlled and supervised in accordance with any applicable obligations and exceptions under the relevant legislation. Your information may be accessed by authorised employees or consultants of GetVoip or its affiliates that require access in order to fulfill their work-related duties and/or in order to provide the relevant product or service to you. We use such security measures as passwords, user access levels and encryption as well as controlled access places.

CAN YOU ACCESS THE INFORMATION WE HOLD ABOUT YOU?

You may ask for access to information we hold about you. We may charge a reasonable fee for giving access. We may refuse when authorised to do so under the relevant legislation. Some information will not be released except where compelled by law and the appropriate legal procedure.

WHY DOES GetVoip COLLECT THIS INFORMATION AND HOW DO WE USE THE INFORMATION?

Our primary reason for collecting this information is in order to provide the best possible service to you. Specifically, we collect and use this information to:

WHO DO WE DISCLOSE INFORMATION TO?

We may disclose information to the following groups or persons:

The information that you hold an account with GetVoip will be implicitly disclosed to another, online, connected GetVoipMobile user who has your phone number in their address book or contacts list should you download, install and connect with the GetVoipMobile product. This is a feature of that particular product.

We may disclose information to respond to legal requirements, to protect our interests or to enforce our policies, protect anyone’s rights, property or safety. We, our local partners, or the operator or company facilitating your communication may provide your information to an appropriate local authority lawfully requesting such information. We will provide all reasonable assistance and information to fulfil this request and you hereby consent to such disclosure.

Where information is released, GetVoip will require, where possible, that these third parties take appropriate organisational and technical measures to protect your information and to observe the relevant legislation.

Your information may be stored and processed in any country in which GetVoip and its affiliates operate and maintain facilities, including outside of the EU. For the purposes of sharing or disclosing information in accordance with this section6 of this Privacy Policy, GetVoip reserves the right to transfer your information out of your country. Should GetVoip acquire or sell subsidiaries, or in the event GetVoip and/or its assets are acquired by a third party, then information held by GetVoip will generally be one of the transferred assets. We reserve the right to include your information, collected as an asset, in any such transfer to a third party.

Except for where specified above, GetVoip does not disclose, sell, trade or otherwise transfer and information to any third party without your permission except where obliged to do so under applicable laws or by order of competent authorities.

WHAT ARE COOKIES AND CLEAR GIFS AND HOW DOES GetVoip USE THEM?

Cookies are small files that are saved by your web browser to assist certain applications to recognise you and your preferences. We use cookies to personalise your dashboard and to improve your experience with us by remembering options you have chosen in the past and sites you have visited previously on our website. GetVoip’s cookies may contain identifying information. This is part of the information that we collect about you and may be given to a third party to analyse on our behalf in accordance with this Privacy Policy.

The help option on the toolbar of most browsers can assist you in deleting cookies and in preventing them from being stored on your computer in the future. Should you delete or disable cookies, you may find that some of GetVoip’s personalised services are unavailable to you.

GetVoip may use clear gifs or web-beacons to count your visits to a particular webpage on its site or in certain emails sent to you. There is no personally identifiable information gathered.

LINKED WEBSITES AND THIRD PARTY APPLICATIONS

Should GetVoip’s websites contain advertising material relating to another product or service provider or access to another website then you must understand that these products, services and websites are outside of s control and that this Privacy Policy does not apply to them. Information may be collected about you and handled in a different manner to how GetVoip handles and collects your information. Please be careful when you use third party products or services or access third party websites that you are protecting your information. GetVoip will never ask you to provide your username or password from a third party application, service or website.

If you use any plug-ins, extras or third party applications together with GetVoip software and applications then the provider of such may obtain access to information about you. GetVoip does not and cannot control how the provider of such services and applications may use any information they obtain about you in connection to your use of the above.

Please ensure you review any privacy policies or other terms and conditions applicable to the use of plug-ins, extras and other applications not provided by GetVoip before you install them.

CONTACTING YOU, EMAILS, SURVEYS AND FEEDBACK

We may from time to time ask you to provide information on your experiences with our products and services. You are under no obligation to provide this information and it is on a voluntary basis that you do so.

We may contact you via email, phone or SMS, or through modification of our websites to inform you of faults, changes to services or similar. We may also inform you via any of the above methods of any disputes, violations or suspensions that may occur in relation to your usage of our services, products or those of our affiliates, resellers or agents without limitation.

GetVoip may also contact you with specials, promotions, competitions or other similar marketing correspondence. You may opt out of receiving further, non-essential communications by following the opt-out procedure outlined in the communication you receive.

Should you enter a competition, GetVoip reserves the right to use any original content you provide as part of the entry requirements to use in future promotional material. This may include your name and country details. You may ask, at the time of entering a competition, to have only your initials released in future promotional materials.

WHAT IF YOU DO NOT PROVIDE THE INFORMATION WE REQUEST?

If you do not provide information we request then it may prejudice our ability and/or willingness to provide or maintain services to you. In some cases it may be a breach of your contract with us.

HOW LONG DO WE KEEP YOUR INFORMATION?

GetVoip and its affiliates, agents, and resellers will retain your information for as long as is required in order to meet our obligations under applicable laws and for the purposes of collecting that information as outlined above in the section “Why does GetVoip collect this information and how do we use the information?”

GetVoip will dispose of your information in a secure manner.

CAN THIS PRIVACY POLICY BE MODIFIED?

GetVoip reserves the right to modify any or all of the Privacy Policy as required. Any changes will be available from our website and the revised Privacy Policy will come into effect 30 days after the date of publishing. Your continued use of our products, services or applications shall constitute acceptance of the Privacy Policy as modified.